United States – 07-19-2019 (PRDistribution.com) — Premier Student Loan Center, a company that focused on helping students handle student loan debt, recently explain their reasoning to stop accepting new clients. For the first time since its existence, the focus will solely be on existing clients. This was a surprise announcement for many, but the company felt there were several reasons to make this decision.
First and foremost, Premier Student Loan Center felt that the company as a whole was starting to get stretched a little thin. There comes a decision for every business to either expand with new hires, or to slow down the amount of business brought in.The company has always focused on providing the best customer service available. It takes a lot of training for the small group of employees to offer services that simply aren’t offered elsewhere. Expansion could possibly lead to subpar customer service, and it was not a risk the company wanted to take. Those in charge feel like The reputation of a business is something that should never be compromised under any circumstance.There are many different ways to get assistance with student loans. Premium Student Loan Center understand this, and that was a major reason why they decided to focus on customer service so much. By providing customers with a safe place to go for assistance, they realized that they were serving a very particular market.Reviews on the company online were always very positive overall. Not only were people very impressed with the customer service, but they also felt like they were able to get control of student loans at a much quicker rate. It can be very challenging for someone fresh out of college to deal with intricate student loans, but the whole process is entirely simplified by the company to help out those people who are struggling a lot.The decision was not something that was made without thinking everything through. It just did not make sense for the company to take a long time training new hires. Instead, sticking with the core group that gained such a strong reputation made the most sense.Premier Student Loan Center is quick to point out that no existing client is going to see any changes at all as far as the service is concerned. Everyone is staying on staff, and it is as easy as ever to contact the company for any reason. The customer service for existing customers will be exactly the same.The company will be moving around a few people in the company so that they are able to stay on. Those responsible for new customer acquisition will now be given new tasks to have everything flow nicely.This is not the first instance of a company doing something like this. In fact, many small businesses that have had success have ultimately decided to not expand. There are added headaches to expansion, and it is sometimes tough to replicate the same type of customer care people have grown to expect. Reputation matters to a lot of small business owners, and clearly Premier Student Loan Center wants to stay one of the most dependable in the United States.If there are any changes, expect the company to make future announcements down the road. It is not completely ruled out that new customers will be able to apply down the road, but right now there are no immediate plans.To learn more about the company making this decision, please visit. That is also the website that any existing customer should be using to reach out generally to the company. All emails, cell phone numbers and addresses are still applicable.
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